Accounts & onboarding
The client account exists but the user cannot log in and status stays Pending. Is there an approval dashboard?
The client account exists but the user cannot log in and status stays Pending. Is there an approval dashboard?
CMP is built on REST-based APIs. Use this page to enable API access, generate tokens, authenticate, and configure role-based permissions for integrations.
Product guide: Two-factor authentication.
Platform Q&A for pay-as-you-go, invoices, pricing formulas, snapshot charges, and tax. Full product guides: Billing overview, Pricing formulas.
How can a provider add external document URLs from their own website?
CMP notification system for customer and admin alerts — email (and related channels), event-driven messages, and notification preferences.
This section covers CMP-level capabilities that are not tied to a single orchestrator — APIs, notifications, store/marketplace, and other cross-cutting product features.
Questions about CMP product behaviour — billing, branding, auth, accounts, and packaging — that apply regardless of which orchestrator is connected.
Wallet top-up, free credits, coupons, and free trial. Product guide: Prepaid.
How CMP charges public IPs vs VPC / isolated network packages. Feature context: Isolated Network, VPC Network, IP Address packages.
How do we change the default date-time format for the application and for an account?
CMP Store (marketplace / app catalogue) — publish and sell apps or marketplace offerings to customers, including categories and related commercial settings.
Override root disk, free OS disk, scheduled stop, and related packaging choices. CloudStack offering mapping: Virtual Machine packages.