Annually billing (also yearly or annual) charges customers on a recurring 12-month schedule. The yearly price comes from the rate card package; how much is charged at creation or renewal and when invoices are generated depend on your billing rule, payment mode, and (for postpaid/manual) advance invoice settings.
AsiaPay is a regional payment gateway used with CMP for customer payments (methods depend on your AsiaPay merchant configuration and CMP integration).
Authorize.net is a card payment gateway that CMP can use for customer payments when enabled for the branch and currency.
Bi-annually billing charges customers on a recurring 24-month schedule. The bi-annual price comes from the rate card package; how much is charged at creation or renewal and when invoices are generated depend on your billing rule, payment mode, and (for postpaid/manual) advance invoice settings.
Platform Q&A for pay-as-you-go, invoices, pricing formulas, snapshot charges, and tax. Full product guides: Billing overview, Pricing formulas.
A billing cycle defines how often a service is priced and charged — from hourly pay-as-you-go to multi-year subscriptions.
CMP billing has three layers that work together:
Billing rules control how charges are calculated for a service — when invoices are generated, how partial periods (pro-rata) are priced, and how billing periods align to calendar boundaries.
Cardlink is a card payment gateway (Greece / EU focus) that CMP can enable for customer card payments when configured for the branch and currency.
DATE_TO_DATE billing generates invoices for a fixed period from the service creation date — each period runs from creation anniversary to anniversary (minus one day where applicable).
Dinger is a regional payment gateway (Myanmar / Southeast Asia focus) that CMP can enable for local payment methods supported by your merchant account.
Disciplinary actions are automated (and optionally manual) measures against accounts with overdue invoices or negative prepaid wallet balances. They protect revenue and drive payment while keeping admin control for exceptions.
FIXED_CALENDAR_MONTH aligns the first invoice to calendar period boundaries from the start of the creation month or year — without a separate daily pro-rata for partial days in the creation month.
FIXED_PRORATA aligns billing periods to calendar boundaries and splits partial periods into daily pro-rata (creation date → end of month) plus remaining full month(s) within the cycle.
Freeze is the first disciplinary stage. It restricts new activity and changes while leaving existing services reachable so customers can still operate workloads and settle dues.
Hourly billing (also pay-as-you-go or PAYG) charges customers only for the time a service is actually running.
HyperPay is a payment gateway commonly used for card and regional payment methods in the Middle East / North Africa. CMP uses it when enabled for the customer’s currency and branch.
M-Pesa is a mobile-money payment method widely used in East Africa. CMP can accept M-Pesa payments when the gateway is enabled for the branch and currency.
In manual payment mode, customers pay outside the CMP platform (bank transfer, cheque, cash, UPI). CMP generates invoices for usage, but admins verify offline payments and mark invoices paid — there is no payment gateway auto-charge.
Mollie is a European payment gateway supporting cards and local methods (iDEAL, Bancontact, and others — availability depends on CMP integration).
Monthly billing charges customers on a recurring one-month schedule. The monthly price comes from the rate card package; how much is charged at creation or renewal and when invoices are generated depend on your billing rule, payment mode, and (for postpaid/manual) advance invoice settings.
Payduniya is a regional payment gateway that CMP can enable for local payment methods supported by your merchant configuration.
A payment gateway is the provider CMP uses to collect payments — wallet top-ups (prepaid), invoice settlement, and (where supported) saved card / auto-charge for postpaid.
A payment mode (also called billing mode in CMP) defines how customers pay for services. CMP supports three payment modes:
PayPal lets customers pay with PayPal accounts (and related methods where integrated). CMP uses PayPal when the gateway is active for the branch and currency.
Paytm is an India-focused payment gateway (wallet, UPI, cards — availability depends on CMP integration). Enable it when customers pay through Paytm for supported currencies.
In postpaid mode, customers consume services first and pay invoices later. Saved payment methods can be auto-charged when invoices are due.
In prepaid mode, customers must maintain a wallet balance. Usage is deducted in real time. CMP does not save credit cards for automatic charging in prepaid mode.
Wallet top-up, free credits, coupons, and free trial. Product guide: Prepaid.
How CMP charges public IPs vs VPC / isolated network packages. Feature context: Isolated Network, VPC Network, IP Address packages.
Quarterly billing charges customers on a recurring 3-month schedule. The quarterly price comes from the rate card package; how much is charged at creation or renewal and when invoices are generated depend on your billing rule, payment mode, and (for postpaid/manual) advance invoice settings.
Razorpay is an India-focused payment gateway supporting cards, UPI, netbanking, and wallets (availability depends on CMP integration). Use it when customers pay in supported Indian currencies.
Semi-annually billing charges customers on a recurring 6-month schedule. The semi-annual price comes from the rate card package; how much is charged at creation or renewal and when invoices are generated depend on your billing rule, payment mode, and (for postpaid/manual) advance invoice settings.
Stoppable service billing controls whether compute charges pause when a Virtual Machine or Kubernetes cluster is stopped (including while resources are suspended/stopped by the customer or by disciplinary / schedule flows).
Stripe is a global card payment gateway commonly used with CMP for prepaid wallet top-ups and postpaid saved-card / auto-charge flows.
Suspend disables normal portal use until dues are cleared. The customer can typically only reach billing / payment flows. Stoppable cloud resources (VMs, Kubernetes, and similar) are stopped while allocated resources (disks, IPs, and so on) usually remain.
Terminate is the final disciplinary stage. CMP blocks customer portal access. Clearing cloud resources is deliberately manual — an admin (after confirmation with the customer / provider support) must remove services.
Tri-annually billing charges customers on a recurring 36-month schedule — the longest standard commitment period CMP supports. The tri-annual price comes from the rate card package; how much is charged at creation or renewal and when invoices are generated depend on your billing rule, payment mode, and (for postpaid/manual) advance invoice settings.
UNFIXED_CALENDAR_MONTH combines a calendar-month pro-rata for the creation month with a rolling full-cycle invoice starting the 1st of the next month.
UNFIXED_PRORATA is mostly applicable to quarterly, semi-annual, and yearly billing cycles. Unlike FIXED_PRORATA, the next invoice period starts from the month after creation — not aligned to calendar quarters.
Override root disk, free OS disk, scheduled stop, and related packaging choices. CloudStack offering mapping: Virtual Machine packages.