FAQ & Q&A
Customer and admin questions answered by topic. Use this section for support-style answers; use feature guides (Billing, Orchestrators, Platform Features) for full setup procedures.
How navigation is organised​
| Area | What belongs here | Browse |
|---|---|---|
| Platform | CMP product behaviour that does not depend on CloudStack / OpenStack / etc. — billing, prepaid, branding, 2FA, accounts, coupons | Platform Q&A |
| Orchestrators | Behaviour that depends on the connected cloud (or applies the same way on all orchestrators) | Orchestrator Q&A |
FAQ & Q&A
├── Platform → billing, branding, auth, accounts, packages (CMP)
└── Orchestrators
├── All orchestrators → same answer for CloudStack, OpenStack, …
├── CloudStack
├── OpenStack
└── …
Tags (find related answers)​
Every Q&A page uses frontmatter tags. Prefer these conventions:
| Tag | Use when |
|---|---|
faq | All FAQ pages |
platform | CMP-wide answers |
all-orchestrators | Same answer for every connected orchestrator |
cloudstack / openstack / vmware / proxmox / … | Orchestrator-specific |
| Topic tags | e.g. billing, prepaid, vm, networking, auth, branding, snapshots, ip-address |
In the docs site, open a tag (for example from a page footer) to list other pages with that label — useful when a question is tagged both billing and cloudstack.
Browse by section​
Platform​
- Billing & pricing
- Prepaid, coupons & credits
- Public IP & network billing
- Branding & themes
- Authentication & 2FA
- Accounts & onboarding
- VM packages & storage options
- Settings & preferences